Senior Genesys Cloud Engineer

AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team! This is a hybrid role that requires on-site work Tuesday through Thursday at one of our 3 corporate locations: Worthington, OH, Cincinnati, OH, or Wilmington, DE. Primary duties of the Genesys Cloud Senior Engineer are: R esponsible for the design, staging, configuration, implementation and support of IVR/ACD scripts Voice, Chat and Email routing Administers and supports PureCloud (Genesys Cloud)…