Customer Service Representative - Distribution |West Boylston, MA

As a Customer Service Representative (CSR), you’ll support business customer accounts by handling a high volume of inbound calls, emails, and order inquiries. You’ll work closely with a team of 6–8 peers to resolve order, product, pricing, billing, and delivery issues quickly and accurately. This role acts as a key customer support liaison between sales, warehouse operations, billing, and customers—ensuring a smooth order experience from start to finish. Location & Schedule This is an onsite ro…